Business phones that travel with your team, wherever work happens.
IT2and2 deploys 3CX VoIP systems for Miami businesses—crystal-clear calls, mobile apps for every user, IVR menus, call queues, SMS, and WhatsApp Business integration. All configured, supported, and optimized by a certified team.
- Unlimited calls in the USA
- Mobile & desktop apps
- WhatsApp Business integration
- SMS for business
- eFax & voicemail-to-email
- Video conferencing
- Call queues & virtual receptionist
- Supervisor control panel
Your phone system should scale, not hold you back.
You’ve upgraded every other system in your business. But your phones—those still drop calls, can’t follow you out of the office, and cost a fortune every month? It’s time. We specialize in 3CX, the enterprise-grade VoIP platform, and the complex SIP and carrier issues most providers won’t touch. From number porting to IVR tree design, we handle the whole migration and train your team before we hand it over.
Everything a modern phone system should do.
Features that used to belong to Fortune 500 call centers—now running on your team’s existing laptops and phones.
One number, every device
Answer from your desk phone, your laptop, or your cell. Transfer seamlessly between devices mid-call. Your extension follows you.
Smart call routing & IVR
Greet callers professionally. Route by department, time of day, or language. Build and edit menus yourself in minutes—no vendor ticket required.
WhatsApp & SMS integrated
Reply to customer WhatsApp and SMS messages from the same console your team uses for calls. Assign to agents, track response times, keep history.
Call queues & agent tools
Automatic call distribution, skills-based routing, hold music, callback queues, live supervisor dashboards with barge / whisper / monitor.
Reporting & call logging
Know exactly who called when, how long they waited, and whether they were helped. Exportable reports for any period.
Video conferencing
Host HD video meetings with screen share, recording, and in-meeting chat. Invite external participants with a single link.
Questions worth asking up front.
The questions most Miami businesses ask before signing on. Don’t see yours? Send it over.
How much will VoIP save our business?
Can we keep our current phone numbers?
Do we need new phones?
What about internet reliability?
What if we already have a VoIP system but it’s not working well?
Everything else we do, under one roof.
Managed IT Services
Proactive monitoring, patching, help desk and strategic IT planning on a flat monthly fee.
Learn more →Network Installation & Cabling
Structured cabling, UniFi deployments, VLANs and secure office networks.
Learn more →Software Development
Custom web apps, integrations and automations from a certified engineering team.
Learn more →Cloud Computing
Azure, Microsoft 365 and hybrid environments—migrated, hardened, optimized.
Learn more →Your IT should be boring. We make it so.
Book a free 30-minute call. We’ll listen to what isn’t working, diagnose the real issues, and send you a one-page action plan—no pitch, no obligation.